Case Study:  IT Infrastructure Selection

Situation and Objective

  • Client was facing an exponential increase in order volume due to a contract with a large big box retailer

  • IT Infrastructure was deemed to not be adequate to support the projected volumes

  • Time was the critical factor, so the Client needed to quickly find a Value-Added Reseller (VAR) that could design, install and configure the new infrastructure

Approach

  • Utilize our proven Systems Selection Methodology to identify VARs to supply a total solution

  • Document current infrastructure

  • Articulate future infrastructure requirements

  • Create a short-list of VARs based on existing relationships and ability to provide all technology and services

  • Request designs and quotes based on current infrastructure and future infrastructure requirements

  • Work with VARs to clarify, refine and re-propose their solutions based on customer feedback

  • Work with customer and selected VAR to build out an aggressive implementation plan

Results and benefits

 

  • Selected a VAR based on the scalability of the design and the ability to deliver in the desired timeframe

  • Client was able to implement the solution and meet the demands of its new customer